Shipping policy

Welcome to Zylo 7! At Zylo7.com, we are committed to delivering your favorite scarves and accessories in a timely and efficient manner. Please review our shipping policy for details on our shipping practices, rates, and timeframes.

Shipping Methods & Rates

• Standard Shipping: Delivery within 5-7 business days.

• Expedited Shipping: Delivery within 2-3 business days. Additional fees apply.

• Free Shipping: Available for orders over 25 items.

Shipping rates will be calculated at checkout based on your location and the selected shipping method.

Processing Time

• Orders are processed within 1-2 business days (excluding weekends and holidays).

• You will receive a confirmation email with tracking information once your order is shipped.

Shipping Destinations

We currently ship to:

• Domestic: All states within U.S.A. and Canada.

• International: Select countries worldwide. Additional charges and extended delivery times may apply for international orders.

Customs & Duties (International Orders)

International customers are responsible for any customs duties, taxes, or fees imposed by their local authorities. Zylo 7 is not liable for delays caused by customs clearance.

Order Tracking

You can track your shipment using the tracking number provided in your confirmation email. For any issues with tracking, please contact our customer support team.

Delivery Issues

If your order arrives damaged or is lost in transit, please contact us at khadijgroup@gmailcom within 7 days of delivery. Include your order number and a brief description of the issue. We will investigate and work to resolve the matter promptly.

Undeliverable Packages

In the event a package is returned to us due to incorrect or incomplete address details, we will contact you for clarification. Additional shipping charges may apply for reshipping the order.

Contact Us

For any questions about shipping, please reach out to our support team:

• Email: khadijgroup@gmail.com

Thank you for shopping at Zylo 7! We look forward to providing you with the best scarves and accessories.